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1. Is the home water purification system safe and healthy?

Yes. While government water is potable, quality may vary due to old pipes, unclean tanks, or mineral differences. Bluva systems use at least 6 filtration stages and RO technology for optimal purity.

2. Does the country of origin matter?

No. Manufacturing country does not define quality. All Bluva systems follow strict standards and include 5 years of free service and 2 years warranty on electrical components.

3. What nationalities are the technicians?

Technicians are from various Arab nationalities and are all specialized and trained.

4. Are the technicians trained and qualified?

Yes. Every technician undergoes 200+ training hours and assessments before field deployment.

5. Where are Bluva branches and headquarters located?

Branches: Rabat & Casablanca. Headquarters: Rabat – Takhzine Al Wahda, Fath Al Khair, Building 60, Temara.

6. How are filters replaced and what are prices?

Every 6 months: Stages 1–3 → 255 MAD (installation & VAT included)
Every 12 months: Stage 5: 175 MAD / Stages 5–6: 335 MAD / Stages 5–7: 435 MAD
Every 2 years: RO Membrane (Stage 4): 350 MAD
Packages: 6 months (255 MAD), 12 months (555 MAD), 24 months (865 MAD)

7. How much purified water does the system produce daily?

It produces 250–300 liters per day, equal to 12–18 large water bottles.

8. How long does it take to fill the tank?

It fills 15–20 liters in about 15–20 minutes depending on water quality.

9. What is the TDS after purification?

Between 50–120, ideal for drinking. TDS can be adjusted if needed.

10. How long does installation take?

Installation takes 30–45 minutes by a certified technician.

11. Can it be installed under a small sink?

Yes, it is designed for compact under-sink spaces.

12. Does it work without electricity?

No. A small amount of electricity is required but consumption is minimal.

13. Does it affect home water pressure?

No, it has a built-in pump that maintains stable pressure.

14. Does purified water taste different?

Yes. It becomes lighter, cleaner, and free of metallic taste.

15. Can it be used for cooking?

Yes. It is safe and ideal for cooking, tea, coffee, and baby formula.

16. What is the lifespan of the RO membrane?

1–2 years depending on water quality and usage.

17. How do I know the filter needs replacement?

Reduced flow or slight taste changes signal replacement needs.

18. Is purified water safe for kids?

Yes. Safe for children and infants.

19. Is there a warranty?

Yes. 5-year free service + 2-year warranty on electrical parts.

20. Does the system require maintenance?

Yes. Regular maintenance every 3–6 months is required to keep performance high and warranty valid.

21. Does it remove all salts or only harmful ones?

It removes excess and harmful salts while keeping healthy levels.

22. Can it be installed in apartments and villas?

Yes. Suitable for all homes.

23. Is a larger external tank available?

Yes. A larger tank can be added upon request.

24. What if water supply cuts off?

It automatically stops and restarts when water returns.

25. What if electricity cuts off?

The system shuts off safely and restarts once power is restored.

26. What materials are used inside the system?

Food-grade, rust-resistant materials certified for drinking water.

27. Is it suitable for areas with high limescale?

Yes. Designed to handle hardness and limescale.

28. Does it make noise at night?

No. It operates with very low noise.

29. How much space is needed under the sink?

Around 25×35 cm depending on the model.

30. Does it provide hot/cold water?

No. It provides purified water only, but can connect to Bluva water coolers.

31. Do filters need to be bought from outside?

No. All filters are provided by Bluva with proper installation. External filters void warranty.

32. Does it waste a lot of water?

No. It is designed to minimize wastewater compared to traditional RO systems.

33. Can the device be moved to another home?

Yes. It can be uninstalled and reinstalled easily.

34. Is the system safe for daily long-term use?

Yes. Bluva systems are designed for continuous, safe, long-term drinking use.

 

 

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